Privacy Policy

1. Introduction

Kivi Group ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kivigroup.se.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you contact us via our contact forms.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Legitimate Interests: To operate and improve our services, prevent fraud, and ensure network security.
• Contract Performance: When you request information or services from us.
• Consent: Where you have explicitly agreed, such as for marketing communications.
• Legal Obligations: To comply with applicable laws and regulations.

4. Use of Your Information

We may use the information we collect for various purposes, including but not limited to:

• Responding to inquiries and providing support.
• Sending communications you have requested.
• Analyzing and improving our services.
• Ensuring security and preventing misuse.
• Complying with legal requirements.

5. Disclosure of Your Information

We may share your information in limited circumstances:

• Service Providers: With trusted third parties who assist in operating our website, subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with any merger, sale, or transfer of assets.
• Protection: To protect our rights, property, safety, or that of others.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on the type of information and the purpose for which it was collected.

7. Your Rights

Under applicable data protection laws, you may have certain rights regarding your personal information:

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data in certain circumstances.
• Restriction: Request restriction of processing in certain cases.
• Portability: Request transfer of your data in certain circumstances.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Where processing is based on consent.

To exercise these rights, please contact us at hello@kivigroup.se. We will respond within a reasonable timeframe as required by law. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten).

8. International Transfers

Your information may be transferred to and processed in countries outside the European Economic Area. When we do so, we ensure appropriate safeguards are in place as required by applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Kivi Group AB
Stockholm, Sweden
Email: hello@kivigroup.se